Returns & Exchanges
We stand behind our products with a 14-day money-back guarantee. Your satisfaction is our priority.
14-Day Money-Back Guarantee
Our Promise
Easy Returns Policy
We believe in the quality of our products and want you to be completely satisfied with your purchase.
Quality Guarantee
If you're not completely satisfied with the quality of our products, we offer a full refund within 14 days of delivery. We stand behind every product we make.
Quick Processing
We process all return requests within 24-48 hours. Once approved, refunds are issued within 3-5 business days to your original payment method.
How It Works
Return Process
Follow these simple steps to return your purchase.
Important Information
Return Conditions
Eligible for Return
- Products in original, unopened condition
- Products with original packaging and labels
- Products returned within 14 days of delivery
- Quality issues or manufacturing defects
- Products damaged during shipping
Not Eligible for Return
- Products that have been opened or used
- Products returned after 14 days
- Products damaged due to misuse
- Custom or personalized orders
- Products without original packaging
Refund Details
Refund Processing
Once we receive your returned product and verify its condition, we'll process your refund. The refund amount will be credited to your original payment method.
Refund Timeline
- Cash on Delivery: 3-5 business days
- Bank Transfer: 3-7 business days
- Online Payment: 5-10 business days
What's Included
- Full product price refund
- Original delivery charges (if applicable)
- Return shipping costs (our expense)
Our Commitment
Your satisfaction is our top priority. We're committed to making the return process as simple and hassle-free as possible.
"Quality you can trust, service you can count on."
Need Help with a Return?
Our customer service team is here to assist you with any return questions or concerns.
📞 +92 311 6806501
📧 khurshiddairy.online@gmail.com
We're available Monday to Saturday, 9 AM to 6 PM