Frequently Asked Questions

Our products are made using traditional methods passed down through generations, combined with modern quality standards. We source only the finest, purest ingredients to ensure authentic taste and superior quality in every product.

Yes, we offer home delivery within our service areas. Orders over Rs 1000 qualify for free delivery. For smaller orders, a nominal delivery charge applies. Delivery typically takes 2-3 business days.

Store all our products in a cool, dry place away from direct sunlight. Once opened, ghee should be stored in an airtight container and can be kept at room temperature for several months. Always use clean, dry utensils when handling the products.

Yes, all our products are 100% natural with no artificial preservatives, colors, or flavors. We believe in maintaining the traditional purity and authentic taste that has been our hallmark for over 25 years.

We offer a 14-day money-back guarantee on all products. If you're not satisfied with your purchase, you can return the product in its original condition for a full refund. Please contact us within 14 days of delivery to initiate a return.

Once your order is shipped, you'll receive a tracking number via email or SMS. You can use this number to track your package's progress. You can also contact our customer service team for order updates.

Yes, we offer special pricing for bulk orders and wholesale purchases. Please contact us directly at +92 311 6806501 or email us at khurshiddairy.online@gmail.com to discuss your requirements and get a custom quote.

We accept various payment methods including cash on delivery (COD), bank transfers, and online payments through secure payment gateways. All online transactions are processed securely to protect your financial information.

Our ghee has a long shelf life of 12-18 months when stored properly. Each product comes with a manufacturing date and best-before date clearly marked on the packaging. We recommend consuming products before the expiry date for best quality.

We welcome customers who want to see our production process. Please contact us in advance to schedule a visit. We're proud to show our traditional methods and quality control processes that ensure the excellence of our products.