Privacy Policy
Your privacy is important to us. Learn how we protect and handle your personal information.
Last Updated: August 4, 2025
Introduction
Welcome to Khurshid Dairy. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make purchases, or engage with our services.
By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
We may collect the following personal information when you:
- Contact Information: Name, email address, phone number, and mailing address
- Order Information: Purchase history, product preferences, and delivery details
- Payment Information: Billing address and payment method details (processed securely by third-party providers)
- Communication Data: Messages, feedback, and support inquiries
Automatically Collected Information
- Usage Data: Pages visited, time spent on site, and navigation patterns
- Device Information: IP address, browser type, operating system, and device identifiers
- Cookies: Small files stored on your device to improve user experience
How We Use Your Information
We use the collected information for the following purposes:
- Order Processing: To process and fulfill your orders, including payment processing and delivery coordination
- Customer Service: To respond to your inquiries, provide support, and resolve any issues
- Product Updates: To inform you about new products, special offers, and important updates
- Quality Improvement: To analyze usage patterns and improve our website and services
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
- Security: To protect against fraud, unauthorized access, and other security threats
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our business (payment processors, delivery partners, etc.)
- Legal Requirements: When required by law, regulation, or legal process
- Business Protection: To protect our rights, property, or safety, or that of our customers or others
- Consent: With your explicit consent for specific purposes
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure data encryption during transmission
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
- Secure payment processing through certified providers
- Regular backup and disaster recovery procedures
However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information we hold
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Opt-out: Unsubscribe from marketing communications at any time
- Data Portability: Request a copy of your data in a structured format
To exercise these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and recommendations
- Ensure website security and functionality
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email
khurshiddairy.online@gmail.com
Phone
+92 311 6806501
Business Name
Khurshid Dairy
We will respond to your inquiry within 48 hours during business days.